As of May 13, students are getting their certificates inside of EdReady within 10 minutes of meeting requirements. You will find your certificate on the My Achievements page: Click on "My Account" under your name in the top right corner of EdReady, and you will see your certificates listed there.
If your certificate is missing from your My Achievements page:
Make sure that you have met the program requirements:
- If it is an English certificate, make sure your teacher or local contact added your Essay Grade to your account. You can share these instructions with them: Essay Assignment: Reporting Essay Grades
- If you feel confident that the certificate should be displayed in EdReady and is missing, please submit a support ticket:
Support Ticket: Missing Certificate in EdReady
Greenlight Account issues:
If you cannot register for your Greenlight Locker account, cannot login at Greenlight Locker, or are having issues at greenlightlocker.com, reach out to Greenlight Locker support: https://greenlightlocker.com/contact
We at EdReady cannot help you with any issues you encounter in Greenlight Locker. We are a separate company.
If your Greenlight Locker account is missing a certificate you have earned:
Complete this form to let us know what you have earned and expect to see in Greenlight Locker
If information on your certificate is incorrect:
If you have accessed your certificate in Greenlight Locker but some information on your certificate is incorrect (ex: Date of Birth is wrong, name spelled incorrectly) , please complete this form: