Students receive a notification of their certificate in EdReady within 10 minutes of meeting requirements. You will find your certificate on the My Achievements page: Click on "My Account" under your name in the top right corner of EdReady, and you will see your certificates listed there.
If you already graduated see HERE.
Graduated students cannot log into EdReady anymore and must get their certificates in Greenlight Locker.
If your certificate is missing from your My Achievements page:
Make sure that you have met the program requirements:
- If it is an English certificate, make sure your teacher or local contact added your Essay Grade to your account. You can share these instructions with them: Essay Assignment: Reporting Essay Grades
- Log out, wait 15 minutes, then log back in and check. Be sure you are routinely logging out, rather than letting the system time you out for lack of activity.
- Ask your teacher to sync your Greenlight data.
- If you feel confident that the certificate should be displayed in EdReady and is missing, please submit a support ticket:
Support Ticket: Missing Certificate in EdReady
Greenlight Account issues:
We at EdReady have limited abilities to help you with issues you encounter in setting up or accessing your Greenlight Locker account. We are a separate company. We will do our best, particular as it relates to certificate data.
If you cannot register for your Greenlight Locker account, cannot login at Greenlight Locker, or are having issues at greenlightlocker.com, reach out to Greenlight Locker support: https://greenlightlocker.com/contact
If you need help manually confirming your Greenlight account:
Use this form to request assistance from the TCB program office. They can manually activate your account, but we here at EdReady do not have access to do that.
Greenlight Account: Manual Activation Request Form
If your Greenlight Locker account is missing a certificate you have earned:
Complete this form to let us know what you have earned and expect to see in Greenlight Locker
If information on your certificate is incorrect:
If you have accessed your certificate in Greenlight Locker but some information on your certificate is incorrect (ex: Date of Birth is wrong, name spelled incorrectly) , please complete this form: