FAQ: How To Reactivate A Student Account (Instructors)

Question: My student's account has been deactivated. How can I reactivate it?

Instructions: 

Sometimes a student's account may be deactivated. This may have been done intentionally by another teacher or administrator, or it may have been accidental (for example, someone was doing a bulk update and accidentally included a current student).

If you know that the student is supposed to be working in Texas College Bridge, you can reactivate the account. 

1. Log in to your admin account on Texas College Bridge.
2. Click on "Manage" and navigate to the "Students" tab.
3. Filter to locate the student you wish to reactivate.
4. Click the "Edit" button for the student's account.
5. Click the "Active" toggle on the student's General Information tab.
6. Click "Save".