Support and Training Opportunities
General Information
Student Accounts and Access
- Common Issue: Subject is missing for student
- Student With Two Duplicate Accounts Cannot Be Merged
- Confirmation Email Not Received
- Indicate student is not completing Texas College Bridge (Inactivity Reason)
- Password Security
- Teacher: Add a new student to my class
Essay Assignment (English Only)
Monitor and Support your Students
- EdReady Reports
- Student has a score over 90 but EdReady shows "Improving" or Target Met says "No"
- How to Manually Unlock Stage 2
- Viewing the Study (Learn) Resources Available to Students
- Review Student Login Details
- Review Current Study Path Status (Ensure Initial Diagnostic is Completed)
Frequently Asked Questions
- Common Issues With Student Registration
- Warning - Mismatch With Portal Database
- How can I standardize student logins and passwords?
- How do I register my students?
- Student's score is below 90, but says "Met Target"
- How can I remove or archive a student account?