If a user is supporting students who will be using Texas College Bridge for math students and also using Texas College Bridge for English, you need to be careful with how their accounts are set up.
When category assignments are applied, users only see students that match ALL of their assigned categories. If a user is assigned both "Section: Math" values and "Section: English" values, they will only see students that are in BOTH one of their math sections AND one of their English sections.
This likely is not the appropriate set of students for this situation, as they will not see any students who are only studying one subject with them.
Rather than assigning both "Section: Math" and "Section: English" values, the best alternative approaches are:
- If the user has permission to see every student in the school, assign only their High School and do not give this user any section assignments. They can filter for specific students/ sections in the reports, while seeing all of their students with a single account.
- Give the user two accounts in Texas College Bridge: one account to manage their English students and a second account to manage their math students. If this approach would work best see the guidelines below. If you need additional help or clarification, please submit a support ticket or visit us during Office Hours for Staff and Admins.
Guidelines for Setting Up Second Subject Accounts (Option 2)
- Create a new account for the teacher using an alternate email address. This can be a school or personal email, as long as they can use it to log in, confirm, and get password reset emails.
- Give the new account the correct permissions, including high school, cohort, and the class sections that this account will monitor (on the English account, assign only English sections; on the Math account, assign only Math sections).
- Assign subjects (goals) to this account. We recommend assigning all goals/subjects to both teacher accounts. This will make it easier for the teacher to assign subjects to student accounts, regardless of which account they are logged into.
- Remove unneeded class sections from the teacher's other account, if necessary. The goal is to have the Math account seeing only Math sections, and the English account seeing only English sections.
- Students accounts do not need any special treatment in most cases. You are changing how teachers view students, not what sections the students are enrolled in.